Never give up

my dear friends and family, a couple of weeks ago, i shared with you my bad experience with rentalcars.com, wherein they charged my credit card for $80.80 at the time of online reservation and, when andrew failed to get his car on arrival on the airport in adelaide, he had to hire car from another company. however, rentalcars.com did not want to give me the refund. after trying several phone calls and emails with no avail, i was thinking of HOW to solve this problem. its not just the money, its the principle. then suddenly i thought of writing a review on them and get to the following Review Centre. hahahah, the next day after my review was published online, rental cars.com sent me an email (whereas for three weeks they did not bother to reply) saying that they do not refund any cancellations. they really pi _ _ ed me off. i called them at 11 pm sydney time, which is morning in UK, and asked to speak to their manager, i was put thru to another customer service staff and i said: their answer is totally unacceptable, and unless they give me a refund, i will keep chasing them ..... (the fact is, the car provider in adelaide never charged me anything, so rental cars.com took the money and did not not to refund). you know what, the next day they sent me the following email saying that they will give me a refund. oh one more thing, after making the booking, rentalcars.com said they would also charge our credit card for $3000 as a security when andrew took the vehicle, aiyayaya, i think we are very blessed (blessing from the gohonzon and my chanting). imagine if andrew did get the vehicle and they held $3000 and did not want to refund???? this sure is a blessing in disguise!!! all in all, what i want to say is, when we want to achieve something, and seem to be stuck, DONT give up, pls persevere and you will win. cheers lydia From REview Centre 9:12 PM (16 hours ago Complaints <complaints@reviewcentre.com>	)
to undisclosed recipients

Dear Reviewer,

Thanks for your contribution to Review Centre.

We have been contacted by the people from RentalCars.com about your review.

They are obviously unhappy that you feel that their service was not up to scratch and would like the opportunity to try and rectify the situation.

If you feel that you would like to contact them please send a email to Anna at annapiech@rentalcars.com.

You have no obligation to do this, we are just trying to help a company that is showing willing to improve their customer services.

Kind regards

Review Centre Team

From: REntal Cars.com

Dear Mr sih,

Your reservation has now been cancelled and a refund of AUD80.80 has been made.

Your refund has been calculated as below:

Cancellation fee: AUD0
Amount Refunded: AUD80.80

Dependent upon your card provider this may take up to 7 working days to process.

Sincerely,
rentalcars.com Reservations Team

42 degress and a baby bird

my dear friends and family

a couple of days ago, sydney had its hottest weather ever: 42 degrees in the city. andrew and i had a meeting in the city at about noon and as soon as i stepped out in the streets, i almost fainted.

back home, we turned on the air conditioning in the study room and i virtually stayed in the room the rest of the day - all the time considering myself how LUCKY i am to be able to have air conditioning (at the moment, not every home in sydney has air conditioning because this was not required years ago). this hot weather lasted until mid night and had given me a headache, despite the air conditioning.

the next morning, the weather started to cool down and as i opened my door for my morning walk, i was so happily surprised to see a little bird of paradise shot up in front of my door!

we have two big bird of paradise plants (see photo) which were already there when we moved in the house. a couple of months ago i began to notice a little plant with leaves starting to grow in another corner at the front (how? i dont know because i did not plant it but i was happy that it grows in the right area).

because of the hot weather this plant begins to flower quickly and i was sooo happy to see this baby bird shooting up and looking so proud and pretty. (see photo)

this is the same with life: once we have overcome a difficult situation, we will begin to see all the benefits coming from it. i know some of my friends may be struggling, but please hold on, 'chant nam myo ho renge kyo' for the strength and wisdom to get thru, and you will begin to enjoy the benefits.

cheers

 

 

 

 

2012

my dear friends and family

since jan. 1, 2013, i have been reflecting on what happened last year. 2012 had not been easy year for me and i would like to share with you what i had gone thru:

my heath

i had had a number of issues with my health last year. my stomach hurt and my heart pulpitation had drained away all my energy. i could not even gather enough energy to speak. visits to medical and chinese herbalist were not conclusive.

everyday i chanted to the gohonzon to have good health and energy and i start to walk 30 min every morning (i will send you a separate email on this interesting experience). i am glad to say that now i am feeling much much better.

over xmas holidays i worked for andrew as his dental nurse. on dec. 31st we had 17 emergency patients, i assisted andrew by chairside, at the same time answering phones, attending to the reception, payments, sterilization and cleaning; on xmas day we had dinner party at home for about 8 people, i baked a turkey and ham, everybody had a good time; last sunday we had another chinese dinner party for 8, both andrew and i cooked about 8 dishes and i had the energy to handle all of the above.

andrew

andrew had had a lot of staff problems, we had a lot of arguments becase we had different ways of handling things. he has a habit of contradicting whatever i say and i was very very much aggravated. one day the argument was soooo bad that i got really upset , i slammed the door, walked out of our house and drove away.

i then treated myself to a nice dinner, a good movie, afterwards i stayed in my car chanting, and i found that i was not angry anymore, however, i had to make andrew know that he cannot go on this way, i was all prepared to move out and stay with my son the next day.

however on my return home, i turned on my TV and watched my favorite program, then andrew came to me and started to tell me that he behaved the way he did because he did not know how to respond to my opinion (i gathered that because he is the oldest son, a dentist and his own boss, he NEVER has to listen to anyone), he made a suggestion that, in order to improve our relationship, in future,

whatever i say, he will say 'YES', hahahaha, this really solves our problems. since then we do not seem to have much arguments because every time he had that critical look on his face in response to my comments, i would remind him to say 'YES" and that would stop any fights. hehehehe

my important target

early last year, feb. 2012, andrew and i had a very very important target that we wanted to achieve. since then a few things happened which made us think that we will be achieving it. however that did not materialize. andrew got a bit disheartened, i was not disappointed though, because with my faith in the gohonzon and my chanting, i KNOW that we will succeed.

i chanted 1 1/2 hours everyday, in the meantime i was guided to do what was necessary. a couple of months ago i also chanted for a xmas gift: to be able to achieve this target before xmas.

i am very pleased to say that on Dec. 21, i received this superb xmas gift!

looking back, the things that happened, although seemingly not very satisfying, were to help us prepare our way to succeed, doing things that were necessary which we would not otherwise have done.

all in all, 2012 started off difficult, but ended very pleasing and happy. i really would like to add that when we chant for something, initially we may not seem to be getting it, please do not be disappointed, keep chanting, keep going and this thing is just round the corner.

with this email, i again wish everyone a very happy, fulfilling, healthy and satisfying 2013.

cheers